voestalpine Roll Forming Corporation

Continuous Improvement

Developing A Continuous Improvement Culture

Our continuous improvement strategy and program -- STEPS (Successful Team Effort Produces Solutions) -- clearly defines and develops personal accountability, employee incentives, team stability and value stream processes here at RFC. In return, our customers experience what is continually improving within our organization. 

Our partership has challenged both sides around operational excellence and pushing the boundaries of continuous improvement and employee engagement and well-being. -Office Furniture Customer


In fact, we're subject matter experts on this topic

We are very fortunate to have generations of leadership who truly are subject matter experts. From the powerhouse team of Ray Leathers, former RFC President/CEO from 2007 to 2017, and Susan A. Nally, current RFC Corporate Lean Manager, -- the visionary and the strategist who together transformed a manufacturing company’s culture and its balance sheet -- comes a new book "Shut Up, Get Lean" that’s as practical as it is purposeful. Check out “Shut Up, Get Lean” in paperback.


Pictured Left to Right: Barlow Brooks Jr. -- Former President/CEO and Founding Family Member, Susan A. Nally -- Author and RFC Corporate Lean Manager, Ray Leathers -- Author and Former RFC President/CEO 2007-2017, Kevin Dierking -- RFC President/CEO 2017-Present

At RFC, building a CI culture exists of:


  • Company Wide CIP Teams
  • CIP Savings Projects
  • 6S Projects
  • Employee Gainsharing Incentives
  • Team Stability Structures
  • Value Steam Processes
  • Waste Elimination
  • Quarterly Audits
  • EBIT Metrics
  • CIP Exchanges
  • Nerve Center Structures
  • 6S Visual Factories
  • Kaizen and VSM Events

It also exists of employee training such as:


  • New Hire Orientation Training
    • Lean Manufacturing
    • 6S
    • Teaming
    • Manufacturing Tactics
    • Intro to Six Sigma
    • Problem Solving
    • Standardized Work
    • CIP Lean Program
  • Performance Focused Training
    • STEPS
    • Technical
    • Leadership Academy
    • Lean Team Building Academy
  • Technical Training
    • Roll Operator Training
    • Tool & Die Makers
    • Quality Technicians